Terms of service

These Terms of Service govern your access to and use of the HOYOSTAR website and services. By visiting our website or placing an order, you agree to be bound by the terms outlined below.

1. General Conditions

HOYOSTAR operates as an independent retailer offering officially sourced products. We reserve the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any unlawful or unauthorized purpose, nor to violate any applicable laws or regulations.

2. Product Information and Availability

We make every effort to display accurate product information, descriptions, and images. However, minor variations may occur due to manufacturing updates, packaging changes, or display differences.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings without prior notice.

3. Orders and Payment

By placing an order, you confirm that all information provided is accurate and complete. Orders are not considered accepted until payment has been successfully processed.

We reserve the right to cancel or refuse any order due to pricing errors, suspected fraud, or verification issues. If an order is canceled after payment, a refund will be issued in accordance with our Refund Policy.

4. Pre-Order and Made-to-Order Items

Some items offered on HOYOSTAR may be pre-order or made-to-order products. Estimated release or shipping dates are provided for reference only and may change due to supplier or manufacturer schedules.

By purchasing pre-order or made-to-order items, you acknowledge and accept potential delays and the terms outlined in our Refund Policy.

5. Shipping and Delivery

Shipping times and delivery estimates are not guaranteed and may vary based on destination, carrier performance, and external factors beyond our control.

HOYOSTAR is not responsible for delays caused by customs clearance, carrier disruptions, or force majeure events.

6. Returns and Refunds

Returns, refunds, and replacements are subject to the conditions outlined in our Refund Policy. Please review the Refund Policy carefully before placing an order.

7. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of HOYOSTAR or its content partners and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, HOYOSTAR shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability, if any, shall not exceed the amount paid for the product giving rise to the claim.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on this page.

10. Contact Information

If you have any questions about these Terms of Service, please contact us at hello@hoyostar.com.

Last updated: 2026-02-09