Disclaimer

HOYOSTAR is an independent online store offering a curated selection of anime, game, and pop culture merchandise. We are not affiliated with, endorsed by, or officially connected to any game publishers, developers, or intellectual property owners unless explicitly stated.

All trademarks, product names, character names, logos, and related intellectual property referenced on this website are the property of their respective owners. Any use of such materials is for identification and descriptive purposes only.

Official Merchandise

Products clearly labeled as Official Merchandise are sourced from official channels, authorized distributors, or licensed manufacturers where applicable. HOYOSTAR does not claim to be an official sales channel or representative of any brand or intellectual property owner.

In certain cases, HOYOSTAR acts as an independent purchasing agent, assisting customers in sourcing officially released products from official channels and providing services such as international procurement, export handling, logistics coordination, and after-sales support. Due to these additional services, prices on our website may be higher than local retail prices in the product’s country of origin.

Third-Party & Fan-Made Products

Products labeled as Third-Party, Fan-Made, or Independent Creator Products are not official merchandise. These items are created, owned, and distributed by their respective creators or manufacturers. HOYOSTAR acts solely as an independent retailer or intermediary to help customers discover, select, and purchase such products.

Minor variations in appearance, finishing, or packaging may occur, especially for handmade or small-batch products. Such variations are considered normal characteristics and do not constitute defects.

Product Information & Accuracy

Product descriptions, images, and specifications are provided for reference purposes. While we make every effort to ensure accuracy, slight differences may occur due to production batches, supplier updates, or display settings. HOYOSTAR does not guarantee that all product information is entirely error-free.

Shipping & Logistics

International shipping involves multiple carriers and customs processes. Delivery times, tracking updates, and customs clearance are subject to factors beyond our direct control. HOYOSTAR is not responsible for delays caused by customs inspections, carrier disruptions, or force majeure events, but we will assist customers in resolving delivery-related issues whenever possible.

Limitation of Representation

HOYOSTAR does not represent any intellectual property owner, brand, or rights holder featured on this website. Nothing on this site should be interpreted as implying authorization, sponsorship, or partnership unless explicitly stated.

If you have any questions regarding product sourcing, order processing, or our role as an independent retailer, please contact us at hello@hoyostar.com.