Shipping policy

This Shipping Policy explains how orders are processed, shipped, and delivered by HOYOSTAR. By placing an order, you agree to the terms below.

1. Processing Time

Orders are typically processed within 1–3 business days. During peak periods or for pre-order items, processing may take longer.

2. Shipping Time

We offer worldwide shipping. Estimated delivery times:

  • United States, Canada: 6–12 business days
  • United Kingdom, Europe: 6–12 business days
  • Australia, New Zealand: 6–12 business days
  • Asia: 5–10 business days
  • Other regions (including South America): 10–20 business days

Delivery times are estimates and may vary depending on customs, weather, or carrier delays.

3. Shipping Fees

We offer free standard shipping on all orders.

4. Tracking

A tracking number will be provided once your order has been shipped.

5. Customs & Duties

Import duties and taxes may apply depending on your country. These charges are the responsibility of the customer.

6. Delays

We are not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances.